SSL Certificate Configuration Guide

Introduction to SSL Configuration

After generating your CSR, the next step is to configure and issue your SSL certificate. This guide walks you through the complete configuration process using the My-SSL portal.

If you haven't generated a CSR yet, please see our CSR Generation Guide first.

Step 1: Log in to Your Account

Access your My-SSL account to begin the SSL configuration process.

Navigate to the My-SSL website
Click "Login" in the top navigation
Enter your email and password
Click "Sign In" to access your dashboard

Step 2: Start SSL Configuration

Once logged in, navigate to your SSL certificate order to begin configuration.

Go to "My Services" in your account dashboard
Find your SSL certificate order
Click "Configure" or "Issue Certificate" button
You'll be taken to the SSL Configuration wizard

Step 3: Enter CSR Details

Submit your Certificate Signing Request to begin the issuance process.

Pasting Your CSR

Open the CSR file you generated earlier
Copy the entire CSR including the headers
Paste into the CSR field on the configuration page

Your CSR should look like this:

-----BEGIN CERTIFICATE REQUEST-----
MIICvjCCAaYCAQAweTELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNhbGlmb3JuaWEx
... (more encoded data) ...
-----END CERTIFICATE REQUEST-----

Step 4: Select Validation Method

Choose how you want to verify domain ownership. Three methods are available:

ADMIN Email Validation

Verification email sent to admin email addresses. Fastest method if you have access to domain email.

Approved emails: admin@, administrator@, webmaster@, hostmaster@, postmaster@

DNS Validation

Add a CNAME or TXT record to your domain's DNS. Good option if you don't have email access.

May take up to 48 hours for DNS propagation

FILE Validation

Upload a verification file to your web server. Good for servers where you have file access.

File must be accessible via HTTP/HTTPS

Choosing the Right Method

Method	Best For	Time to Complete
ADMIN Email	Quick validation with email access	Minutes
DNS Validation	No email access, DNS control	Hours (DNS propagation)
FILE Validation	Active web server, no email/DNS access	Minutes

Step 5: Submit CSR

After selecting your validation method:

Review all configuration details
Accept the terms and conditions
Click "Submit" or "Configure Certificate"
You'll see a confirmation message with next steps

Confirmation Details

After submission, you'll receive:

Order confirmation number
Validation instructions based on your chosen method
Expected timeline for certificate issuance
Email confirmation sent to your account email

Step 6: Complete Verification

Follow the instructions for your chosen validation method:

SSL Configuration - Complete Verification

For ADMIN Email Validation

Check the admin email inbox for your domain
Open the verification email from the CA
Click the verification link
Enter the verification code if required
Certificate will be issued within minutes

For DNS Validation

Access your domain's DNS management
Add the CNAME or TXT record as specified
Wait for DNS propagation (up to 48 hours)
The CA will automatically verify and issue

For FILE Validation

Download the verification file provided
Upload to your web server at the specified path
Verify the file is accessible via browser
The CA will automatically verify and issue

Common Errors and Solutions

CSR Errors

Error	Cause	Solution
Invalid CSR format	Missing headers or corrupted data	Regenerate CSR
Key size too small	Less than 2048-bit key	Generate new CSR with 2048-bit
Domain mismatch	CSR domain doesn't match order	Ensure domain matches exactly

Validation Errors

Error	Cause	Solution
Email not received	Wrong email or spam filter	Check spam, verify email address
DNS record not found	Propagation delay or typo	Wait 48 hours, verify record
File not accessible	Wrong path or permissions	Check file location and permissions

After Certificate Issuance

Once your certificate is issued:

Download certificate files:
- Primary certificate (CRT)
- Intermediate/CA bundle
- Root certificate (optional)
Save files securely alongside your private key
Install on your server - see our installation guides
Verify installation using our SSL Checker

Frequently Asked Questions

How long does certificate issuance take?

DV certificates are typically issued within minutes to hours. OV certificates take 1-3 business days. EV certificates take 1-5 business days due to extended verification.

Can I change the validation method after submitting?

Yes, you can usually change the validation method from your account dashboard or by contacting support.

What if my verification email expires?

You can request a new verification email from your account dashboard. Most verification links expire after 30 days.

Do I need to complete configuration immediately?

No, but most orders have a configuration deadline (typically 30-90 days). Check your order details for specific timeframes.

Can I configure a certificate for a different domain?

No, the certificate must be configured for the exact domain(s) specified during purchase. Contact support if you need to change the domain.

SSL Certificate Configuration